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The Trusted Gemstone Experts Since 1984
RUBY BLOWOUT!! Save 20% on All Ruby Gemstones & Jewelry Until July 31st, 12am pst. Use Coupon Code "ruby2017"

AfricaGems.com Return Policy & Guarantee Pledge
Complete Risk Free Purchasing

The Best Return Policy & Guarantee in the Business!

AfricaGems.com is ALL about 100% Satisfied Customers




  • If for ANY reason you are unhappy with our products or service, you will receive a 100% refund (with exception of customized made for you jewelry which are non refundable) 
  • We will email you a prepaid fully insured return shipping label for you to use to send your item(s) back to us with complete peace of mind. AfricaGems has a generous 30 day inspection period and all refunds are made with 2 business days after we receive the item(s) in its original condition. Any item(s) not in original condition will not be refunded.
  • NO hidden restocking fees - NO shipping charges - NO credit card charges. 
  • Just a simple 100% refund!

AfricaGems.com will provide you with a PREPAID shipping return label that covers the entire cost of shipping and insurance back to us (except international shipments)! This can be a considerable expense!! i.e. To insure a $5,000 gemstone with FedEx will cost you $60.00! With AfricaGems.com you have peace of mind that your potential purchase is completely risk free.


On Line References
Better Business Bureau On Line Program
A member since 2002, AfricaGems.com has never received a negative or unsatisfactory report.
AfricaGems is Verisign Certified
AfricaGems.com has been verified as the owner or operator of the Web site located at www.AfricaGems.com. The identity of AFRICAGEMS.COM has been confirmed using official records. Malware Scan www.africagems.com passed the VeriSign malware scan.
Trust Privacy Standards Met
This certificate indicates that the company was certified and found to meet the criteria required by the eTrust privacy policy certification program.