AfricaGems.com Guarantee Pledge:

• If for ANY reason you are unhappy with our products or service, you will receive a 100% refund.
  (with exception of customized jewelry) 
• Just return the loose gemstone, loose diamond or jewelry item in its original condition within 15 days of receipt.
• NO hidden restocking fees - NO shipping charges - NO credit card charges. 
• Just a simple 100% refund!

***ALL RETURN SHIPPING AND INSURANCE COSTS ARE COVERED BY US!***
Only AfricaGems.com provides you with a PREPAID shipping return label that covers the entire cost of shipping and insurance back to us! This can be a considerable expense!! i.e. To insure a $5,000 gemstone with FedEx will cost you $60.00! With AfricaGems.com you have peace of mind that your potential purchase is completely risk free.

References
Better Business Bureau On Line Program
A member since 1998, AfricaGems.com has never received a negative report.

Scan Alert-Hacker Safe Program
AfricaGems.com is tested and certified daily to pass the HACKER SAFE Security Scan. To help address concerns about hacker access to confidential data, the "live" HACKER SAFE mark appears only when a web site meets the HACKER SAFE standard.

eTrust Privacy Standards Met
This certificate indicates that the company was certifed and found to meet the criteria requried by the eTrust privacy policy certification programme.

eBay
In over 18,200 transactions, AfricaGems and affliate companies have
maintained a 99.6% positive feedback rating.

Amazon
In over 300 transactions on Amazon since 1999, AfricaGems.com
has a 4.9 out of 5 positive feedback rating.