AfricaGems Guarantee

AfricaGems.com Return Policy & Guarantee Pledge
Complete Risk Free Purchasing

The Best Return Policy & Guarantee in the Business!

AfricaGems.com is ALL about 100% Satisfied Customers

  • If for ANY reason you are unhappy with our products or service, you will receive a 100% refund (with exception of customized made for you jewelry which are non refundable) 
  • We will email you a prepaid fully insured return shipping label for you to use to send your item(s) back to us with complete peace of mind. AfricaGems has a generous 30 day inspection period and all refunds are made with 2 business days after we receive the item(s) in its original condition. Any item(s) not in original condition will not be refunded.
  • NO hidden restocking fees - NO shipping charges - NO credit card charges. 
  • Just a simple 100% refund!

AfricaGems.com will provide you with a PREPAID shipping return label that covers the entire cost of shipping and insurance back to us (except international shipments)! This can be a considerable expense!! i.e. To insure a $5,000 gemstone with FedEx will cost you $60.00! With AfricaGems.com you have peace of mind that your potential purchase is completely risk free.

On Line References
Better Business Bureau On Line Program Since 2002, AfricaGems has never received a negative review. AfricaGems is among the highest ranked, trusted online businesses.

Verified Online Purchases by Shopper Approved